FAQ

Yes. The set-up and maintainance is simple. If you need help, we support you by video chat or phone call.

The Biorower comes without a display. The senders connect with your tablet or smartphone. The list of requirements for your device is short. You'll need

# Android 5.x or higher

The assembly is a simple set-by-step process. There is a clear cut manual. 
The assembly should be done by 2 people, and it usually takes roughly 20-30 minutes.

We offer a 2 year global warranty. More details here

The entire concept of the Biorower is made for easy maintainance and service. Problems occur rarely, but any mechanical product will have faults eventually during its long product life.
If you are located in a country where there is no dealership, we provide video chat customer service and express shipping of spare parts.

Yes, it is free.

We are working on the IOS version of the Biorower app. At the moment, only Android is supported.

Yes. The resistance is adjustable on the Club and on the Pro Series. 

We use a tripple mechanism: an airfan, a heavy rotation disk (which creates the inertia comparable to the boat flow in the water) and an adjustable magnetic brake, which allows to fine tune the resistance at the catch but also the brake speed of the airfan. 
This tripple system is the result of more than 20 years of research and refinement. 

Rarely, there are used models on the market, and sometimes even demo models. Please send your inquiry to info@biorower.com

We can confirm a max user weight of 150kg, but it should be possible to load it up with 200kg as well. 

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